MSCI 100 – Management Engineering Concepts
An introduction to the methods and principles of management engineering. Written, graphical, and oral forms of technical communication. Engineering graphics fundamentals of projection, computer-aided design, freehand sketching, and the interpretation of technical drawings. Introduction to quantitative methods of data analysis, planning, forecasting, decision modeling, and work flow analysis. Engineering design, including a management process design project with small groups. Aspects of the engineering profession including ethics, safety, and intellectual property. Professional development including resume skills, interview skills, and preparation for co-op terms.
MSCI 261 – Engineering Economics: Financial Management for Engineers
Introductory Finance: time value of money, cash flow analysis. Investment evaluation methods: present worth, annual worth and internal rate of return. Depreciation models and asset replacement analysis. The impact of inflation, taxation, uncertainty and risk on investment decisions.
MSCI 432 – Production and Service Operations Management
Introduction to management, planning, and control decisions in manufacturing and service settings using quantitative approaches. Topic areas include production, inventory, distribution, quality control, facilities layout, and process design. Students are exposed to a number of examples and case studies, and work on a project that involves analysis and discussion of improved designs.
MSCI 432 – Production and Service Operations Management (changed to MSCI 334)
Similar to above, but with greater emphasis on analytical tools as limited to Management Engineering students.
MSCI 633 – Production and Inventory Management
The course emphasizes inventory control models with deterministic and stochastic demand, and supply chain management. Other areas which might be addressed are aggregate planning, machine scheduling, material requirements planning, and multi-echelon production and distribution systems. Priority may be given to Management Sciences students.
COMM 291 – Applications of Statistics in Business
Methods and applications of statistics in business; data analysis, descriptive regression; data generation; sampling distributions; hypothesis testing; confidence intervals; two sample problems; inference in regression.
COMM 399 – Logistics and Operations Management
The design and management of systems to make products, provide services and deliver them to the end user.
Operations Management (Undergraduate)
The objective of this course is to provide students with basic tools for understanding processes and operations management, and preparing the students to analyze and continuously improve firms’ operational performance. The course will also expose students to the strategic relevance of Operations Management and will learn about important operational concepts such as process design and analysis, capacity analysis, forecasting, inventory management, revenue management, project management, queuing theory, and supply chain management.
- Intro to OM, Strategy and competition, processes, capacity planning
- Project management; Supply chain game
- Revenue management
- Queuing theory
- Supply chain management; review
Operations Management (Graduate)
Operations management (OM) deals with the design and management of the processes as inputs are transformed into finished goods and services. Such processes can be found in any industry and are critical for the success of the firms. Traditionally, OM was applied in the manufacturing and military sectors, but over the years it has been realized that OM issues practically affect every organization. This course assumes students have some background knowledge in OM and hence offers several deeper explorations of certain aspects of OM. Specifically, the course will uncover the link between operations and finance, will expand students’ knowledge in pricing and revenue management, and will explore service systems with an emphasis on priority services. If time allows, OM and finance will be revisited at the end to reveal how to finance the newsvendor.
- OM and Finance (inventory turns, the ROIC tree, Operations and financial data)
- Pricing and revenue management (price differentiation, capacity constraint, revenue management, capacity allocation, network RM, overbooking, markdown, strategic consumers)
- Service operations (review of queuing, priority queues).
(This course was co-developed and co-delivered with Professor David Gillen from the University of British Columbia.)
An airline’s ultimate success in creating value depends on how efficiently and effectively it executes its strategic goals. This requires a detailed understanding of the processes used to produce and deliver goods and/or services to passengers as well as upstream and downstream in the supply chain. Logistics & Supply Chain Management therefore involves the coordination of multiple value-creating processes that are typically fragmented and dispersed across organizational and geographic boundaries. This fragmentation creates opportunities (e.g. lower costs) but also challenges (e.g. longer lead times). Firms therefore need to find a way to exploit the benefits provided by fragmented supply chains, while making sure that the challenges are managed effectively.
This course will provide students with the managerial tools needed to understand and articulate the impact of an organization’s business process, and the ability to analyze and continuously improve these business processes. The material taught will expose students to the challenges involved in managing the logistics and supply chains as well as understand the complexity of inter-firm coordination. The goal of the course is to develop a framework to address a variety of logistical and supply chain management challenges.